The Problem with RACI Charts
The Problem with RACI Charts: Understanding Their Limitations When it comes to decision making training, RACI charts — an acronym for Responsible, Accountable, Consulted, and Informed — are a popular tool. At first glance, RACI charts seem like a logical solution for...
3 Tips to Increase Trust as a New Leader
Smart Leaders Know that You Increase Trust as a New Leader If you are a new people manager, be aware that you are the “change” in the room and, like all organizational change, you are apt to encounter some levels of both fear and resistance. Do not underestimate the...
How Managers Better Communicate Feedback
Top Managers Better Communicate Feedback to their Direct Reports We know from our people manager assessment center that most new leaders do not like to give or receive negative feedback. But high performing managers better communicate feedback to their direct...
The Greatest Risk for New Managers
The Greatest Risk for New Managers? We know from thousands of management development program training participants that new managers are typically risk-averse. While you need to do a thorough current state analysis of your team, the greatest risk for new managers is...
How to Avoid 5 Common New Manager Slip-Ups
Do you managers know how to avoid the most common new manager slip-ups? Most experienced leaders know that there are frequent opportunities to mess up as a new manager. And though you may have rightly earned your promotion through superior technical expertise and hard...
Not All Bad Managers Are Yellers
Because Not All Bad Managers Are Yellers, They Can Be Difficult to Quickly Spot The stereotype is that bad managers are yellers. As one new manager training participant put it, they yell at and berate their team in private and in public. They lose their temper and...
How New Managers Must Set the Course and Let Go
New Managers Must Set the Course and Then Let Go We know from people manager assessment data that new managers must set the course and then empower their teams to succeed. As a new manager, you have to think differently if you are to succeed in your new role. Based...





