by Tris Brown | Jan 12, 2022 | NEW MANAGER TRAINING
A Juggling Act Most leaders tell us that it feels as if they have too many demands on their time — people to see, problems to solve, decisions to make. How can managers and leaders exert some control over all these requests for attention and find a better way to lead...
by Tris Brown | Dec 14, 2021 | NEW MANAGER TRAINING
Empathy at Work What does it mean to show empathy at work and why does it matter? Empathy, in general, is the ability to understand and share another’s feelings. In the workplace, it translates into the skill of developing genuine connections with team members that...
by Tris Brown | Nov 17, 2021 | NEW MANAGER TRAINING
Ideal Team Behavior For a team to perform at its peak, it must achieve a certain level of team maturity. Following Tuckman’s familiar model of group development, here are the stages that lead to behavioral norms in team performance. Forming The initial stage building...
by Tris Brown | Oct 15, 2021 | NEW MANAGER TRAINING
Harassment at Work As defined by the EEOC, harassment at work is “unwelcome conduct that is based on race, color, religion, sex (including sexual orientation, gender identity, or pregnancy), national origin, older age (beginning at age 40), disability or genetic...
by Tris Brown | Sep 15, 2021 | NEW MANAGER TRAINING
In Times of Uncertainty Managers must deal with challenges on a daily basis. The best managers are consummate problem solvers. In “normal times,” most rely on proven processes that have already been established to guide them. But what happens when norms are upended by...
by Tris Brown | Aug 15, 2021 | NEW MANAGER TRAINING
The Goal of Workplace Sensitivity Training Sensitivity training in the workplace should not be just about diversity or teaching employees how to be less racist or sexist; it should be about fostering a healthy workplace environment of mutual respect, accountability,...
